UFC 4-021-02NF
27 September 2006
change 1, 23 October 2006
CHAPTER 7
DISPATCH CENTER
7-1
INTRODUCTION
7-1.1
The Dispatch Center, also known as the Security Operations Center (SOC),
Security Control Center (SCC), or Central Monitoring Station is an area that serves as a
central monitoring and assessment space for the ACS, CCTV, and IDS systems. In this
space, operators assess alarm conditions and determine the appropriate response,
which may entail dispatching of security forces. Normally, the Dispatch Center is staffed
by trained personnel 24 hours a day, seven days a week. The Dispatch Center may be
co-located with other installation functions. Refer to Figure 7-1.
Figure 7-1. Dispatch Center Centrally Located
7-1.2
When several regional installations or sites interface and report to a
centralized dispatch center, that space or building may be known as a Regional
Dispatch Center (RDC). Refer to Figure 7-2.
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